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Service and Repair Options

In need of a system check-up or repair? Call (609) 888-0053 or email us at KTWC@KelTren.com anytime to schedule an appointment!

Whether you are a new homeowner or existing customer, we’re here to help. We can provide an initial service for new customers, annual maintenance and system checkups for existing customers, and a system explanation for new homeowners.

Protect your investment with our worry-free protection Plans.

For a few cents a day, you can get complete protection and service for your Kel Tren WaterCare Water Treatment System. We offer protection programs to fit any Kel Tren WaterCare System starting as low as $10 per month. Included in the annual cost of our Basic Protection Plan ($25/month) includes:

  • 10-point performance check of water system
  • Water analysis
  • Annual preventive maintenance of water systems
  • Salt delivery (10 bags/Year)
  • No labor cost
  • Lifetime parts and unit warranty

$25/Month; $250/Year

For an additional $10/Month per system you can add any of the additional options to your plans and we will take care of the maintenance for any of the water treatment systems that you have in your home:

  • Carbon System Rebed every 5 years
  • Ion Pro System Rebed every 5 years
  • Neutralizer Refill every year
  • Reverse Osmosis Filter change every year
  • UV Bulb Change every year
  • Additional Water Treatment service

On our Wripli enabled water treatment systems such as the CareSoft Elite, CareSoft Elite RC, Ion Pro, and CareClear Pro, we offer two maintenance programs available through the convenience of mobile notifications and Wi-Fi monitoring.

  1. Basic Worry Free Wripli Plan: $10/Month; $110/Year
      • 24-hour monitoring
        • Salt levels, water usage, error detection, & remote troubleshooting using Wripli Wi-Fi
      • Parts and service discount
        • 10% discount for service, parts, and materials for the duration of the plan
      • Lifetime parts and labor warranty
        • For the duration of the plan

    $10/Month; $110/Year

  2. Gold Worry Free Wripli Plan:
      • 24-hour monitoring
        • Salt levels, water usage, error detection, & remote troubleshooting using Wripli Wi-Fi
      • Parts and service discount
        • 20% discount for service, parts, and materials for the duration of the plan
      • Lifetime parts and labor warranty
        • For the duration of the plan
      • Annual preventive maintenance
        • A 7-point system tune-up & water test
      • Salt delivery
        • Twice per-year plus filling your tank to maximum capacity

    $30/Month; 240/Year

For an additional $10/Month per system you can add any of the additional options to your plans and we will take care of the maintenance for any of the water treatment systems that you have in your home:

  • Carbon System Rebed every 5 years
  • Ion Pro System Rebed every 5 years
  • Neutralizer Refill every year
  • Reverse Osmosis Filter change every year
  • UV Bulb Change every year
  • Additional Water Treatment service

That means with these plans, all you would pay is one small monthly fee, and you will never have to worry about the quality of your water again! We will make sure your water is perfect for your family, for the entire time you live in your home.

Kel Tren WaterCare provides a variety of maintenance and repair services to keep your whole-house water treatment systems running at their greatest performance. Contact us for more information or to schedule an appointment!